Matsuyama JALT:
How can we complain? Appropriate and effective strategies in English and Japanese
Date: Sunday, November 13th, 2005 Time: 2:15 PM - 4:20 PM
Speaker: Carol Rinnert, Hiroshima City University
Description:
What if your professor made a mistake, giving you a lower grade than what you deserved? Or, what if your roommate has been making too much noise that disturbs your sleep late at night? Even though saying something can risk offense, sometimes expressing a complaint is necessary to solve such problems. The presenter will share results of on-line questionnaires that investigated what complaint strategies are seen as most appropriate and effective in English and Japanese in those two situations, and what strategies are seen as potentially rude or ineffective in the same situations.
Organization: Matsuyama Chapter of the Japan Association for Language Teaching (Matsuyama JALT)
Cost: JALT Members: free
Non-members: 1,000 yen
Venue: Shinonome High School Kinenkan 4F
Location: Matsuyama City, Ehime Prefecture, Japan
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Contact Matsuyama JALT
Website: jalt.org/groups/chapters/matsuyama
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Phone (work): 089-931-6211